Get in Touch

For booking questions, ticket issues, opening hours, or advice on combining the Royal Palace Madrid with other sights like Almudena Cathedral or Plaza Mayor, send us an email. We usually reply within one business day with clear, practical suggestions.

Email Support

gettourismpartner@gmail.com

To help us answer quickly, please include:

  • Your preferred visit date and time
  • Number of visitors (adults / youth / children)
  • Whether you want standard entry or a guided tour
  • Any accessibility needs or timing constraints
  • Your booking reference, if you’ve already bought tickets

You can also tell us which other Madrid attractions you want to see (Gran Vía, Prado Museum, Plaza Mayor, Cathedral) and we’ll suggest how to fit the Royal Palace into an easy one-day or weekend plan.